Custom IT Software Solutions

Black Swan is not just a training company, but also a business software specialist.  Whilst we understand software and information technology, we also understand how businesses depend upon technology systems and platforms.  We know how to create business advantage by enhancing the way businesses use their software systems

A software programme is only as good as its operator, as well as the way the programme is configured.  For many businesses the software they use is under utilised and may even be incorrectly configured to the needs of the business.

This is where Black Swan can help.

What Do We Do?

Black Swan works with the business owner or stakeholder to understand what their business does, how the business operates, what needs to be done better, as well as what software platforms the business is using to achieve its daily, weekly and monthly goals.

We audit business processes, assessing how effectively current systems and software packages are operating.  Using the information gathered, we make recommendations on how your processes could be improved and what additional software functionality would make this possible.

Black Swan then implements the software and process changes that will help the business operate more efficiently, more productively and and more profitably.

The next step is to train your staff to operate your new systems and processes with confidence and efficiency.  By offering ongoing support, we can ensure all new software functionality continues to make a difference in your business.