Foster Wheeler Energy
As recognised training experts Black Swan was asked to handle various roll-outs for Foster Wheeler such as Microsoft Outlook, Sharepoint and a Business Intelligence system called Hummingbird BI. Although Hummingbird had their own trainers, Foster Wheeler knew that Black Swan could do the training more cost effectively.
After taking a couple of days with Hummingbird to learn the system Black Swan wrote new training materials for the training course. This incorporated our usual technique of 1) do together 2) do on your own 3) bring multiple topics together to do on your own. Maximising the hands-on time and with the trainer on-hand to help out and explain further the on-your-own exercises instill confidence and reinforce the learning. It is is a very effective method that Black Swan have perfected over the years.